Improvement
2 articles filed under this keyword.
Enhancing Public Relations in the Tourism Industry
Abbas Jumma Mahmood, Tazhan Dlshad Kareem
Region, The aim of this study is to explore how Public Relations can enhance tourism services in the Kurdistan specifically focusing on guest satisfaction with public relations staff and the quality of hotel services in Sulaimani city. This research evaluates aspects such as (service styles, accommodations, foods and drinks) within hotels in the Sulaimani. The study is stands out to be one of the most descriptive studies that have been used to achieve its goals. Also, the study included tourists who visited hotels in Sulaimani city. The research focuses on the five-star hotels in this city of Sulaimani to benchmark service quality. The research underlines the significance of tourism for the Kurdistan Region especially in Sulimani city, highlighting its potential as a key income source and a driver of economic development. It also contributes to theoretical and academic knowledge about the role of Public Relations in enhancing tourism professionalism. The key outcomes are reveal that the Public Relations staffs in Sulaimani hotels excel in providing courteous and welcoming service. The quality of hotel services, including accommodations, foods, and beverage provisions, is notably high. Furthermore, the hotels are well-equipped with communication services, information technology, and recreational facilities like swimming pools and gyms.
Volume 6 · Issue 2 · September 2019Evaluation of Water Quality and the Efficiency of Ifraz-2 Water treatment plant-Units
Imad Ali Omar
Abstract: Water treatment plant (WTP) is essential for providing clean and safe water to the habitants. There is a necessity to evaluate the performance of (WTP) for proper treatment of raw water. The purpose of the present study is to evaluate the quality of treated water by investigating the performance of Ifraz-2 (WTP) units located in Erbil City, Iraq. For assessment of the (WTP) units, samples were taken for a duration of five months from different locations: raw water (the source), post-clarification processes, post-filtration processes, and from the storage tank. Removal efficiencies for the units, and for the whole (WTP) were calculated and presented. Obtained removal efficiencies for the sedimentation unit; filtration unit; and the entire Ifraz-2 (WTP) were 91.51 %, 64.71 %, and 97.29 %, respectively. After the process of disinfection and storage, the valued of the turbidity of the treated water were ranged from 1.2 to 9.7 (Nephelometric Turbidity Units) NTU. Besides, water quality index (WQI) for the (WTP) was studied and calculated for 14 physicochemical water quality parameters. WQI for Ifraz-2 (WTP) was 51.87 and it is regarded as a good level. Also, operational problems have been detected and reported during the research period, especially during sedimentation, filtration, and disinfection. Suitable solutions have been reported to the operational team.